What Are Departments?
Departments let you put together different setups for each bureau. You can have different phone numbers, passwords, subscriber numbers, and even different bureau and product defaults. The Professional and Enterprise Editions of Easy Access allows you to set up 15 different departments by default (expandable with upgrades).
Why Use Departments?
Let’s say you have a collection department and a sales department. Both departments want to keep track of their own expenses relating to credit inquiries. With Easy Access, you could set up two departments, both with their own subscriber numbers and other setup information. This way you will receive two monthly bills from the credit bureau, making it easy to keep both department’s billing separate.
Another Use for Departments
Let’s say every now and then you are entering an inquiry that must be run with the same 2 or 3 additional bureau products. It takes a little time and a few steps to have to add additional products while adding new inquires. You might want to set up a special department for these inquiries. Since each department lets you assign special default products, you can assign a new department the products that you would have normally have to manually add.
Now, when you add a new inquiry that requires the additional bureau products, you can just change the department settings in the inquiry form and the products will automatically be set for you
Add
Use the Add button to add a new department. You will be prompted for a name for the department you are adding.
Delete
If you have departments set up, you may delete them at any time. Doing so will delete the information for each bureau (subscriber numbers, phone numbers, etc…). You can not delete the Default Department.
Level
Department Access Levels let you limit which departments users can see or use in Easy Access. A user must have matching Access Rights in order to use a department. For more information and examples on setting up Access Rights and Access Levels, please see Access Rights Example.