This button brings up a list of Merge Fields that can be included in the document. These fields will be replaced by the field contents of each record merged with the letter.
This button brings up the Denial Reasons List. This is a maintainable list of denial reasons that you can include in your Merge Letters. If you include the special ‘Denial Reasons’ Merge Field in the Merge letter, you will be prompted as to which denial reasons to include at the time you print the letter.