Normally, when you are going to change your Experian’s Net Connect password, you would go into the Bureau Setup, click into the Net Connect Password box and then click on the little button that would take you to Experian’s website. Here you would change your password and update it in the software.
Well, Experian has changed the location where you have to go to change your Net Connect password. You will need to open your browser and go to the following website to change your password:
A new version is now available, version 6.3.0.0. In this version, we have changed the website address so you will be able to continue using the button to go to change your password. If you currently are covered under our annual Support, updates are always free. Just grab your license ID out of Easy Access (Help Menu > About > Registration Tab) and visit the License Management area to download the latest update. If you are not currently covered by our annual support, you will be given an option in the License Management area to update your support.
But, until you update to the latest version, you will need to manually open your browser and browse to Experian’s new site. The following are the new website addresses:
If you are connecting to Experian’s production site, use this link:
https://ss1.experian.com/securecontrol/reset/updateprofile.jsp
If you are connecting to the Staging environment (Test Site), use this link:
https://stg1-ss1.experian.com/securecontrol/reset/updateprofile.jsp
If you have any questions, visit our Contact Page and send us a message.
Customer Support
Real Solutions Software