In order to use Easy Access to pull TransUnion credit reports, you must first be setup to use TUNA (TransUnion Net Access). If you aren’t setup for TUNA you must contact TU at 312.258.8088.
Follow these instructions if your current certificate has expired, if you are getting emails from TransUnion telling you to create and use a new certificate because your current certificate is getting ready to expire or you are getting a “500 Internal Server” error.
If you want to move Easy Access to a new computer you will need to Reset the current installation before Real Solutions can re-register your software. Follow these steps to install Easy Access on your new PC and reset and uninstall Easy Access from the original computer.
The Enterprise Edition of Easy Access makes it easy to create a powerful ‘Credit Engine’ for your company. With its built-in HTTP Server, automatic importing and exporting and its COM interface, Easy Access can easily handle the largest of customers.
Some customers are starting to get an error from TransUnion that states ‘Missing Permissible Purpose Code or End User’. Follow these instructions to fix this error:
Here is a powerful, useful and time-saving feature for those of you who manually enter inquiries into Easy Access and run different types of reports or use different departments.
While listening to some support calls, I noticed that many customers don’t realize how easy it is to find Inquiries in Easy Access. Here is a quick tip that will help you find what you are looking for in just a few seconds.
One of the most overlooked features of Easy Access is its Backup/Restore utility. While most don’t think about it until their PC crashes, it is also very convenient when it comes to moving Easy Access from one PC to another.