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Category Archives: Support
Experian and TransUnion will no longer to use SSL 3.0
Both Experian and TransUnion have decided to no longer support SSL 3.0 encryption when connecting to them over HTTPS (the secure connection that Easy Access uses). Experian’s deadline for their production site is February 6th, 2015 and TransUnion’s deadline is March 31st, 2015.
Experian Collection Company Customers. New T- Keyword required.
Experian is now requiring all Collection Company Customers to send a special T- Keyword (2H). This is for a Soft Collection Inquiry. In Easy Access, you can set up a T- keyword to be defaulted to on each inquiry sent. Easy Access refers to the T- keyword as a Permissible Purpose…
Most common fix’s for a HTTP 1.1 500 error from TransUnion
An HTTP 1.1 500 error can be caused by a number of reasons. But the main reasons are: 1. An Expired TUNA Certificate Many Customers Certificates are getting ready to Expire. An expired certificate will cause an HTTP 1.1 500 error. 2. Wrong IP Address Linking on TransUnion’s website. TransUnion…
How-To: Create a new TU digital certificate
In order to use Easy Access to pull TransUnion credit reports, you must first be setup to use TUNA (TransUnion Net Access). If you aren’t setup for TUNA you must contact TU at 312.258.8088.
How-To: Install a new TUNA2 Certificate
Follow these instructions if your current certificate has expired, if you are getting emails from TransUnion telling you to create and use a new certificate because your current certificate is getting ready to expire or you are getting a “500 Internal Server” error.
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Experian and the new online certificate
On June 16th, Experian changed their digital certificate causing problems with the current version and older versions of Easy Access. The latest version supports their new certificate.
Changing to the new Experian’s ‘DEMO’ URL
Experian has changed the URL for their ‘DEMO’ site. This is the URL that is used when you have ‘Internet (test)’ set as your ‘Connection Type’ in the ‘ Bureau Setup’ of Easy Access. Follow these steps to change that URL in Easy Access.